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Terms and Conditions


Canada Complaints Board Terms & Conditions

CanadaComplaintsBoard.com always assumes that the consumer has a positive intent in writing their message, in helping themselves, in helping other consumers, in helping the subject business provide a better product or service.

A complaint message is assumed by CanadaComplaintsBoard.com to be a description of a situation experienced by a consumer. A complaint is only a personal opinion by a consumer, a perception of a consumer. That personal perception and/or opinion based on their own personal experience can be powerful, or meaningless, in the opinion of CanadaComplaintsBoard.com, depending upon the context and content of what is written. We’re not responsible for the way that information is interpreted by whoever reads it. Which of course varies from person to person, depending on who they are, their own personal experiences, biases, opinions, etc.

No conclusions are drawn by CanadaComplaintsBoard.com, as to content validity. CanadaComplaintsBoard.com does not edit or censor posted messages or investigate them for accuracy.

Posted messages should describe a personal, firsthand experience. If a person experienced something personally, that person owns that information about their perception of, and opinion about, that personal experience, and is free to discuss their opinion about that experience, as a human, citizen, and legal entity, unless previously, already contractually bound otherwise.

It is the responsibility of a message author to make sure they are not contractually bound otherwise. It is the responsibility of the mentioned message author to determine on their own if they are not allowed to discuss the subject of their complaint, if this is the case, prior to posting a message to CanadaComplaintsBoard.com.

If the CanadaComplaintsBoard.com site user is contractually bound not to discuss a subject, that message author takes it upon their own risk if they post a message to CanadaComplaintsBoard.com about that subject, because that message will be posted on CanadaComplaintsBoard.com for public view.

The messages posted to CanadaComplaintsBoard.com are only the opinions of consumers and businesses and other site users. The complaints do not represent the opinions of CanadaComplaintsBoard.com.

CanadaComplaintsBoard.com is only a platform for consumers to post complaints; CanadaComplaintsBoard.com does not lookup or provides e-mail addresses for the subject businesses.

CanadaComplaintsBoard.com is not responsible for helping consumers resolve their complaints. CanadaComplaintsBoard.com is only a tool that consumers can use to try to help themselves.

Your registration with CanadaComplaintsBoard.com is for your sole, personal use. You may not authorize others to use your user identification and email you may not assign or otherwise transfer your account to any other person or entity.

CanadaComplaintsBoard.com is a free site for all visitors, including consumers and businesses. CanadaComplaintsBoard.com does not censor posted consumer, or business replies, or investigate them for accuracy.

Posted messages may be indexed by internet search engines.

You may receive e-mail messages from others (other consumers, businesses, etc.), resulting from posting your message on CanadaComplaintsBoard.com.

As a user of CanadaComplaintsBoard.com, you acknowledge that CanadaComplaintsBoard.com does not prescreen or edit posted messages. You and only you are responsible for the content of your messages, and the consequences that may follow your publications.

When posted to CanadaComplaintsBoard.com messages are exposed to public view, and are made available for indexing and reproduction by third-party search engines and directories. CanadaComplaintsBoard.com has no control over the content taken from CanadaComplaintsBoard.com by third-party sites.

CanadaComplaintsBoard.com is not responsible for the validity of the consumer complaints posted to the CanadaComplaintsBoard.com site.

CanadaComplaintsBoard.com is not responsible, in any way, for providing, or helping to provide, businesses’ responses to the consumer complaints that are posted on the CanadaComplaintsBoard.com site, and /or forwarded to businesses.

CanadaComplaintsBoard.com does not knowingly allow incorrect or factually incorrect information to remain posted. If CanadaComplaintsBoard.com is instructed to remove and delete a posted message by a court, then the message will be removed and deleted.

Many complaints posted to CanadaComplaintsBoard.com are a historical ‘snapshot’ of an ongoing situation, as seen through the eyes and perception of an individual consumer, often with incomplete or inaccurate information at their disposal.

CanadaComplaintsBoard.com always assumes that the consumer has a positive intent in writing their message, in helping themselves, in helping other consumers, in helping the subject business provide a better product or service.

A complaint message is assumed by CanadaComplaintsBoard.com to be a description of a situation experienced by a consumer. A complaint is only a personal opinion by a consumer, a perception of a consumer. That personal perception and/or opinion based on their own personal experience can be powerful, or meaningless, in the opinion of CanadaComplaintsBoard.com, depending upon the context and content of what is written. We’re not responsible for how that information is interpreted by whomever reads it. Which of course varies from person to person, depending on whom they are, their own personal experiences, biases, opinions, etc.

No conclusions are drawn by CanadaComplaintsBoard.com, as to content validity. CanadaComplaintsBoard.com does not edit or censor posted messages or investigate them for accuracy.

Posted messages should describe a personal, firsthand experience. If a person experienced something personally, that person owns that information about their perception of, and opinion about, that personal experience, and is free to discuss their opinion about that experience, as a human, citizen, and legal entity, unless previously, already contractually bound otherwise.

It is the responsibility of a message author to make sure they are not contractually bound otherwise. It is the responsibility of this message author to determine on their own if they are not allowed to discuss the subject of their complaint, if this is the case, prior to posting a message to CanadaComplaintsBoard.com.

If the CanadaComplaintsBoard.com site user is contractually bound not to discuss a subject, that message author takes it upon their own risk if they post a message to CanadaComplaintsBoard.com about that subject, because that message will be posted on CanadaComplaintsBoard.com for public view.

The messages posted to CanadaComplaintsBoard.com are only the opinions of consumers and businesses and other site users. The complaints do not represent the opinions of CanadaComplaintsBoard.com.

CanadaComplaintsBoard.com is only a platform for consumers to post complaints; CanadaComplaintsBoard.com does not lookup or provides e-mail addresses for the subject businesses.

CanadaComplaintsBoard.com is not responsible for helping consumers resolve their complaints. CanadaComplaintsBoard.com is only a tool that consumers can use to try to help themselves.

By submitting a complaint, you grant the owner of this site, CanadaComplaintsBoard.com, the irrevocable, transferable, worldwide right to use, reproduce, and display any such information for any purpose commercial or otherwise without compensation to any party.

Member Conduct

As a condition of your use of the Service, you guarantee to CanadaComplaintsBoard.com that you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

The Service is provided to individuals only and for personal use only. You agree to use the Service only to post (send) and view (receive) personal messages. Any unauthorized commercial use of the Service, or the resale of its services, is expressly prohibited.

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your name or email, including the content of your transmissions through the Service. By way of example, and not as a limitation, you agree not to:

Use the Service in connection with surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or otherwise).

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

Publish, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, racist, indecent or unlawful material or information.

Advertise or offer to sell or buy any goods or services

Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

Create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message.

Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity that is not a Service member any directory of the Service members or other user or usage information or any portion thereof other than in the context of your use of the Service as permitted.

Transmit or upload any material that contains viruses, Trojan horses, worms, time bombs, cancel bots, or any other harmful or deleterious programs.

Transmit or upload any material that contains software or other material protected by intellectual property laws, rights of privacy or publicity or any other applicable law unless you own or control the rights thereto or have received all necessary consents.

Interfere with or disrupt networks connected to the Service or violate the regulations, policies or procedures of such networks.

Attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means.

Interfere with another member’s use and enjoyment of the Service or another individual’s or entity’s use and enjoyment of similar services.

CanadaComplaintsBoard.com has no obligation to monitor the Service or any user’s use thereof or retain the content of any user session. However, CanadaComplaintsBoard.com reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

Indemnity

You will defend, indemnify, and hold harmless CanadaComplaintsBoard.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of CanadaComplaintsBoard.com, including, but not limited to, any breach by you of the terms of use.

Online Content

Opinions, advice, statements, offers, or other information or content made available through CanadaComplaintsBoard.com are those of their respective authors and not of CanadaComplaintsBoard.com, and should not necessarily be relied upon. Such authors are solely responsible for the accuracy of such content. CanadaComplaintsBoard.com does not guarantee the accuracy, completeness, or usefulness of any information posted on CanadaComplaintsBoard.com and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made. Under no circumstances will CanadaComplaintsBoard.com be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on CanadaComplaintsBoard.com.

Responsibility of Visitors and Users

We have not reviewed, and cannot review, all of the content (such as, but not limited to, text, photo, video, audio, code, computer software, items for sale, or other materials) posted to our Services by users or anyone else (“Content”) and are not responsible for any use or effects of such Content. So, for example:

  • We do not endorse any Content or represent that Content is accurate, useful, or non-harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights (see our Copyright Infringement and DMCA Policy section to submit copyright complaints), or other proprietary rights of third parties.
  • If you post Content, comment on a website, or otherwise make (or allow any third party to make) Content available on our Services, you are entirely responsible for the Content, and any harm resulting from, that Content or your conduct.
  • We disclaim any responsibility for any harm resulting from anyone’s use, purchase, or downloading of Content. If you access or use any Content, you are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
  • Any Content offered for sale through any of our Services are the seller’s sole responsibility, and you agree that you will look solely to the seller for any damages that result from your purchase or use of Content.
  • We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.
  • Please note that additional third party terms and conditions may apply to the downloading, copying, purchase, or use of Content.

We also have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and web pages that link to, or are linked from, WordPress.com or our other Services. For example:

  • We do not have any control over those websites and are not responsible for their contents or their use.
  • The existence of a link to or from one of our Services does not represent or imply that we endorse such website.
  • You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
  • We disclaim any responsibility for any harm resulting from non CanadaComplaintsBoard websites.

If you find a site that violates our Terms of Service, we want you to let us know about it. Please understand that we don’t always respond to these reports, but every single one is read (by a real human being), and the reported site is reviewed accordingly.

More importantly, please note that the team behind CanadaComplaintsBoard.com strongly believes in freedom of speech and has a vast audience spread across many cultures, countries and backgrounds with varying values and our service is designed to let internet users freely express any ideas and opinions without us censoring or endorsing them.

We take all reports seriously, but we won’t remove sites just because they are offensive (even to us!). We think the right response to bad or offensive ideas is to speak out against them, not to censor them. If a site is publishing offensive content with which you don’t agree, feel free to submit a response to speak your own mind on the subject — you’ll of course have the same rights.

Reporting a CanadaComplaintsBoard.com complaint:

If you’re logged in to a CanadaComplaintsBoard.com account and stumble upon a complaint you’d like to report, simply click contact us link in the bottom right corner of the screen, and you’ll see the option which will allow you to send us a report for any of the following:

  • content that is spam
  • adult content not suitable for general audiences
  • abusive content
  • content that promotes self–harm/suicide
  • content that infringes your copyright

Your personal information will not be shared with the reported individuals with the following exceptions:

If we receive a complaint and aren’t in a position to make a determination (for example whether something is defamatory or not), we defer to the judgment of a court. Please forward any legal process relating to a site hosted on CanadaComplaintsBoard.com using our contact us link.

Removal of Information

You shall remain solely responsible for the content of your postings on CanadaComplaintsBoard.com. While we do not and cannot review every message posted by users of the Service, and are not responsible for any content of these messages, we reserve the right, but are not obligated, to delete or remove profanity, obscenities, threats of physical violence or damage to property, and private financial information such as social security numbers and credit card information.

No Spam, Damages

CanadaComplaintsBoard.com will immediately terminate and ban any account, which it believes, in its sole discretion, is transmitting or is otherwise connected with any Spam or other unsolicited bulk e-mail.

IP Ban and Account Termination

CanadaComplaintsBoard.com may terminate and ban your access to any part or all of the Service and any related service(s) at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever.