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BP / Defective Shingles

I purchased a pallet load of BP shingles from Totem Bldg Supplies in April stored them flat in my garage until about a month ago. When we started using them, we found in sealed packages we were getting ripped shingles from the tab toward the other tab. We are about 1/3 done the roof and I have at least a full square of defective shingles. I e-mailed BP Quality Assurance with the problem-no reply.Anybody else with simular expieriences?

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